Warranty Policies
Buying from an authorized Leica dealer guarantees genuine products, full manufacturer's warranty, and best in class customer service. This is not available for products purchased from unauthorized agents. Authorized dealers meet strict standards for staff expertise and product quality.
Warranty Overview by Product Category
M Analogue Cameras:
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
3 year Passport: For a period of three years we will repair or replace your Leica M analogue camera body purchased from an Authorized USA and Canadian dealer in the event it becomes damaged or defective, at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. It doesn’t matter how it happened, whose fault it was, or where you purchased it in the USA or Canada.
Please note that our Passport Protection Plan excludes coverage for intentional damage, misuse, cosmetic damage that does not affect the performance of the camera body, fire, loss, theft, or unauthorized repair or modification.
This Passport Protection Plan is void, if damage is caused by the use of accessories not sold or authorized by Leica Camera Inc. or from service by persons not authorized by Leica Camera Inc. It will be at Leica Camera Inc.’s sole discretion to extend service under this Warranty for damage arising from the above-mentioned conditions.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months. - You cannot extend the passport warranty
M Digital Cameras:
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months.
M Lenses
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
3 year Passport: For a period of three years we will repair or replace your Leica M Lens purchased from an Authorized USA and Canadian dealer in the event it becomes damaged or defective, at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. It doesn’t matter how it happened, whose fault it was, or where you purchased it in the USA or Canada.
Please note that our Passport Protection Plan excludes coverage for intentional damage, misuse, cosmetic damage that does not affect the performance of the lens, fire, loss, theft, or unauthorized repair or modification.
This Passport Protection Plan is void, if damage is caused by the use of accessories not sold or authorized by Leica Camera Inc. or from service by persons not authorized by Leica Camera Inc. It will be at Leica Camera Inc.’s sole discretion to extend service under this Warranty for damage arising from the above-mentioned conditions.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months. - You cannot extend the passport warranty
SL Cameras:
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months.
SL Lenses
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months.
Q Cameras:
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
By registering a Leica Account, you can extend the warranty on your Leica product for an additional 12 months.
APS-C System Cameras (CL & TL)
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
TL Lenses
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
Compact Cameras (V-Lux 5, D-Lux 7, D-Lux 8)
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
S3 Cameras
Limited Warranty Leica Camera USA provides a three-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
S (Typ 007) Cameras
Limited Warranty Leica Camera USA provides a one-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
S Lenses
Limited Warranty Leica Camera USA provides a one-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.
Accessories
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer.
Sport Optics (Excluding Calonox Products)
Limited Warranty:
All Leica Sport Optic products bought from an authorized North American dealer since Jan 1, 2021 now feature a fully transferable 10-year Passport Protection Plan plus a 30-year Manufacturer’s Warranty. Both aspects of Leica’s commitment to you compromise the following:
Fully Transferable
No Warranty Card Required
No Receipt Required
No Charge
Please visit our dedicated Sport Optics Warranty Program page for specific rules and conditions.
10 Year Passport Protection Plan
For a period of 10 years we will repair or replace your Leica Sport Optic product purchased from an Authorized USA and Canadian dealer in the event it becomes damaged or defective, at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition. It doesn’t matter how it happened, whose fault it was, or where you purchased it in the USA or Canada.
Please note that our Passport Protection Plan excludes coverage for intentional damage, misuse, cosmetic damage that does not affect the performance of the optic, fire, loss, theft, or unauthorized repair or modification.
This Passport Protection Plan is void, if damage is caused by the use of accessories not sold or authorized by Leica Camera Inc. or from service by persons not authorized by Leica Camera Inc. It will be at Leica Camera Inc.’s sole discretion to extend service under this Warranty for damage arising from the above-mentioned conditions.
30 Year Manufacturer’s Warranty:
Beyond the 10-year Passport Protection, Leica Sport Optics offers a 30-year warranty on the optical system of our products for products purchased in the USA and Canada from an authorized Leica Camera Inc. North American dealer. Once examined, if it is determined that the optical system is defective, we will repair or replace the instrument or defective part. All non-optical products (i.e. accessories) are warranted for two years from date of purchase. This warranty is void if damage results from unauthorized repairs, accident, alteration, misuse, abuse, neglect, fire, flood or other force majeure.
Any Leica Sport Optic product that is purchased in the USA or Canada that is not imported by Leica Camera Inc. and not sold to a consumer by an Authorized U.S. or Canadian Leica Camera Inc. North America Dealer has no Authorized Warranty.
In the event of a defect, please call customer assistance at 1 (800) 222-0118 to obtain a Service Order Number (SO), which will be used to identify your warranty request through its completion. When you call, our customer care representative will give you instructions as to where to send or take the product for service. Whenever you send or deliver your product to us, please enclose your name, shipping address, daytime phone number, and a brief description of the problem. Please write the Service Order Number on the enclosure and on the outside of any packaging. We will determine, at our option, whether to repair or replace the instrument. If the instrument is not covered under the warranty; we will contact you with an estimate of the repair price.
Please note that our Passport Warranty excludes any integrated rechargeable batteries (i.e., Calonox). Battery life is a function of usage and charging frequency.
Integrated rechargeable batteries have a Limited 5-Year Warranty. We believe that this is ample to provide coverage for regular product usage and is not indicative of what a user should expect from this product.
*If you intend to purchase a used Leica product and wish to confirm it was originally purchased via an authorized Leica dealer in the USA or Canada, please contact us and provide us with the serial number, and we will be happy to check it for you.
This is a limited warranty, and you may have other rights which vary from state to state. The obligation of the warrantor is solely to repair or replace the product. Neither Leica Camera Inc. nor any of its affiliates are liable for any incidental or consequential damage due to such defect.
Cine Projectors:
Limited Warranty Leica Camera USA provides a two-year product limited warranty for this LEICA camera valid from the date of purchase from an authorized LEICA dealer, including the accessories contained in the original packaging.