Shipping & Returns

SHIPPING

The Leica Online Store is pleased to offer complimentary UPS Ground Shipping on all orders over $100. For orders less than $100, a UPS fee will be calculated based on location.

  • We currently do not ship to addresses outside the United States.
  • We only use UPS as our official carrier.
  • If you require expedited shipping, please request that at the checkout and a quote will be provided.
  • Note that our warehouse only process orders Monday - Friday. Please allow for extra time when ordering on the weekends.
  • Tracking information will be e-mailed to you when the shipment is ready.
  • Our Parcels are always sent with Signature Authorization.
  • We do not ship to P.O. boxes.
  • If you want to track your parcel, hold on delivery, or waive your Signature Authorization, please sign up with UPS My Choice®

 

RETURNS

The Leica Online Store is confident you will be happy with your purchase and the level of service you receive.

  • Returns are accepted within seven days of delivery of the item with original sales receipt. A full refund will be issued only if the original packaging is unopened and in brand new condition. All other accepted returns will be assessed a restocking fee of 15%. Items that have been opened must be in new condition, in their original box and include all packing material, blank warranty cards, manuals and all accessories. Items may not have been registered.
  • Items that have been registered, are limited or special edition, or customized by Leica Customer Care are non-returnable.
  • Refunds will be issued in the same form of payment received.
  • We do not have a buy-to-try policy. For purposes of testing, demonstration or rental, please contact your nearest Authorized Leica Dealer